Specifications
Warranty
Terms and Conditions

Patio Furniture Home Page

PO Box 11469, Bradenton, Florida 34282-1469
Phone (941)359-6900
Mon - Fri 9am to 5:30pm ET
Fax (941)359-6935
E-Mail:
info@contract-furnishings.com

Terms & Conditions

Prices: All prices are F.O.B. factory, Sarasota, Florida.

Specifications and Changes: Florida Commercial Pool Furniture is constantly improving its designs, materials and manufacturing methods in order to provide the finest commercial quality product. Therefore, Florida Commercial Pool Furniture reserves the right to make changes in materials, specifications, prices, styles and colors without notice, and without incurring any liability or obligation with reference to similar products previously manufactured. Any measurements or specifications noted are approximate.

Cancellations: Any orders cancelled after production begins will be subject to a 30% cancellation and restocking charge.

Shipping Charges: Shipping charges on all our aluminum shipments are added from Sarasota, Florida to customer destination. These prices are not included in the price of the goods, but are quoted and added on to each shipment as a separate cost.

Type of Delivery: Commercial delivery is made to a delivery dock or curbside location if no dock is available. Residential delivery is curbside, unless the customer has requested and paid for inside delivery.

Shipping and Routing: Shipping costs are always a big factor in the final price of goods, whether bought from a storefront retailer or from a factory direct wholesale distributor like ourselves. With oil prices as high as they are now, shipping costs have to be monitored better than ever before. We are constantly watching these costs, and we have contracted with the best freight carriers for the best price nationwide. Because of our large volume of shipping, we get substantial discounts, and we pass all of those discounts on to our customers.

Taking Delivery: Someone has to be at the delivery site to sign for and inspect the merchandise. If a delivery attempt is made, and no one is there to receive, a re-delivery will be made, and there will be a re-delivery charge to the customer.

Delivery Shortage: If one or more cartons are short on delivery be sure to sign the freight bill accordingly. You cannot collect unless that notation is made on the freight bill. Immediately phone Contract Furnishings, and we will trace the shipment and handle any claim and replacement paperwork that is necessary to get the goods to you.

Freight Damage: The freight carrier is responsible for delivering the merchandise to the customer in good condition, and if the trucking company damages the merchandise it is their responsibility to assume all costs in the repair or replacement of the product.
However, there are procedures to follow on receiving the merchandise, and if the rules are not followed, it is impossible or very difficult to collect damages.

Inspect the freight before you sign any freight bill.
If any of the cartons have obvious damage such as boxes that are crushed, torn, ripped, cut, sliced, or badly marked, ask the driver to open for your inspection of the contents. Inspect carefully, and note in detail any damages to merchandise. BE SPECIFIC.
If the driver will not open the boxes, be sure to write that on the freight bill, and write a detailed description of the condition of the cartons on the delivery receipt. BE SPECIFIC.
Whenever signing for freight, always sign "SUBJECT TO INSPECTION", even if there is no apparent damage. You are then covered, even if the damages are discovered later when you open the boxes (up to 48 hours).
If you expect internal damage, open immediately after the delivery.
Even if no damage is expected, open the cartons within 24 hours and make a thorough inspection.
If damaged is discovered, phone the freight carrier at once, report the damage, and get the name of the person with whom you spoke. Then phone Contract Furnishings International so we can properly handle getting a replacement.
Hold all damaged goods and their packaging materials for inspection by the freight carrier. Do not dispose of anything until advised in writing by the carrier.

Returned Goods: Returned goods will be accepted only with prior, written authorization from Contract Furnishings International. No credit will be allowed for goods returned without our written consent. All freight charges must be prepaid by the customer on any returned goods, and must be accompanied by a copy of the written return authorization and a copy of the original invoice. All items returned must be carefully packaged to prevent return shipping damage and must pass inspection before restocking. As stated above under Cancellations, there will be a 30% restocking fee on aluminum products that are returned with our permission.

Patio Furniture Home Page

Site Map

Prices and availability are subject to change. Contact us for current pricing and availability.